I am sending in my laptop for RMA. however the checklist is really throwing me off so do i check yes if i am sending my AC Adapter? or is that. To move forward with the RMA, an ASUS e-mail says “Must Include the RMA Checklist Form with your RMA return.” but fails to attach such a. Upload a PDF or design from scratch flyers, magazines, books and more. Author: ydavidson, Catalog: Asus RMA CheckList, Published: Oct

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Use multiple layers of bubble wrap to protect your notebook during transit and make sure your RMA number is clearly printed on the exterior packaging. Could you please upload a copy of asys proof of purchase.

Important Information

How to Find Model Name? They asked to verify or shipping address and let us know the replacement card would ship in approximately 5 business days. Since Asus does not chwcklist their own service centers in Kazakhstan, repairs are performed by Asus resellers such as Pulser and Alser. ASUS is not responsible for any of these components being damaged or lost.

It’s conveniently located near public transportation and the service was as expected. We were curious about how long it took to get a replacement card.

Asus RMA and Warranty Guide

Often times, a “repaired” notebook is sent back with even more problems. We needed to get written consent to publish screen shots and details of those e-mails due to that disclaimer. Please fill out the appropriate lines with your signature and fax back to us Please be kindly informed there are not future refunds or exchanges after this payment has been processed. It will be kindly of you to provide your credit card information to us in order to process your order rapidly.


What Notebook Should I Buy? Possible reasons for not receiving an Instant RMA and will receive a case only: Kazakhstan – Bad turnaround times, according to forum member Tim4. If you are not the intended recipient or receive it accidentally, please immediately notify the sender by e-mail and delete the message and any attachments from your computer system, and destroy all hard copies.

Well, here in Kazakhstan, you are always faced with out of stock for parts problem. Luxembourg – Horrible, according to forum member Wishmaker.

July 24th, We got busy with things and finally dropped off the card with Fedex Ground. ASUS was made aware of this article on August 29th, due to the legal disclaimer they use with all customer support e-mails. Checklizt was not the case with our product due to the shortage. It would have been nice to have some correspondence during that time period.

Asus Hungary feedback provided by DRevan.

Since this was for a gaming system and not a mining system that seemed more than fair enough. However, not everything can always go smoothly. Repair time was around 4 days and their technicians did a good job replacing a motherboard.

We will be more than happy to assist you. You most likely won’t be needing your AC adapter and battery, so you might as well checkoist it to Asus along with your notebook just in case Asus finds something wrong with those accessories.


August 23rd, Our card was delivered by Fedex while we were not home at Taiwan – Excellent, from personal experience.

ASUS Video Card RMA Experience and Turnaround Time in – Legit Reviews

RMA turnaround times were in the time frame of days. Please only click the submit button once. It appears to be an out-of-stock part issue which has apparently dragged on for weeks.

Chevklist top it off the e-mail is also full of character encoding issues that should be corrected. We also put the RMA number on the shipping label an on the shipping box with a permanent pen. Parts are ordered from the Asus repair facility in Russia and if parts are out of stock, they in turn order parts from Taiwan. Instead, you will have to drop your notebook off at their repair center.

Asus RMA and Warranty Guide | NotebookReview

You will receive a FedEx shipping label by email. Please back up before sending checklust in for service. Please be informed that this shipping privilege does not include shipping material. I was at their main repair center and needless to say, their overall service was stellar. This form is used by our technicians to verify that the notebook has arrived with all the appropriate components.